Have been a ZG+ member for several years. The site is great, featuring a wealth of content which is very diverse, ever expanding, and of very high quality overall. The members seem to be genuine, intelligent, fun loving, respectful, and concerned about fellow Zoigers, making this a great place to come and play, and come again. I cannot speak to the video chat, as I do not use it, or to the customer support, as I have never had any issues at all; the service works very well indeed. All considered, it is worth having the ZG+ membership for the benefits it offers.